Privacy Policy
Effective Date: June 2026
The Counseling Collective LLC and Julie Chahal LLC respect your privacy and are committed to protecting the personal information you share through this website.
Therapy services are provided through The Counseling Collective LLC. Executive coaching services are provided through Julie Chahal LLC.
This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit or interact with this website.
This policy applies to information collected through this website and related online inquiry, consultation, and scheduling tools. It does not govern therapy records or protected health information maintained in connection with clinical services. Those records are governed by separate privacy practices and the Notice of Privacy Practices provided to therapy clients.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide through contact forms, consultation forms, scheduling tools, email, or other interactive features, including:
• Name
• Email address
• Phone number
• Location
• Scheduling information
• The service you are interested in
• Referral information
• Information you choose to include in an inquiry or consultation form
• Communications you send to us
Payment Information
Payments may be processed through third-party payment providers.
We do not directly store full credit or debit card numbers submitted through those payment systems. Payment processors may collect and retain information according to their own privacy policies and terms.
Information Collected Automatically
When you visit the website, certain information may be collected automatically through Squarespace, cookies, analytics tools, and similar technologies, including:
• IP address
• Browser type and version
• Device and operating-system information
• Referring website or source
• Pages viewed
• Dates and times of visits
• General interaction and website-usage information
How We Use Information
Information collected through the website may be used to:
• Respond to inquiries and requests
• Provide information about therapy or executive coaching
• Determine the appropriate next step for an inquiry
• Manage consultations, scheduling, and availability
• Process payments and send transaction-related communications
• Operate, maintain, secure, and improve the website
• Understand how visitors use the website
• Diagnose technical problems
• Maintain business and financial records
• Comply with legal and professional obligations
• Protect the rights, safety, and property of our businesses, website visitors, clients, and others
• Enforce our Terms of Use
We do not sell or rent your personal information.
We do not use information submitted through therapy or coaching inquiry forms for unrelated third-party marketing.
Therapy Information and Protected Health Information
This website and general email are not intended for the exchange of detailed medical, mental health, insurance, or other sensitive clinical information.
Please avoid submitting confidential clinical information through general website forms or standard email.
Information related to therapy services, clinical records, and protected health information is handled separately through systems and procedures used by The Counseling Collective LLC. Therapy clients receive a separate Notice of Privacy Practices as part of the intake and informed-consent process.
Information submitted while exploring therapy does not create a therapist-client relationship or automatically become part of a clinical record.
Executive Coaching Information
Executive coaching is a separate, non-clinical service provided through Julie Chahal LLC.
Information collected for executive coaching may include business, career, leadership, scheduling, payment, and coaching-related information.
Executive coaching records are not therapy records or protected health information. Coaching is not healthcare, diagnosis, or mental health treatment.
How Information May Be Shared
We may share information only as reasonably necessary in the following circumstances:
Service Providers
We may use third-party service providers to operate the website and deliver services, including providers for:
• Website hosting
• Scheduling and intake forms
• Payment processing
• Video conferencing
• Email and business communications
• Therapy client portals
• Analytics and website performance
• Data storage and administrative support
These providers receive information as necessary to perform their services and are subject to their own terms, privacy policies, and security practices.
Legal Requirements
Information may be disclosed when required by law, legal process, court order, subpoena, licensing requirement, or valid government request.
Protection of Rights and Safety
Information may be disclosed when reasonably necessary to protect the rights, safety, security, or property of Julie Chahal, The Counseling Collective LLC, Julie Chahal LLC, website visitors, clients, or others.
Business Changes
If either business is involved in a merger, reorganization, financing, sale, or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
Information may also be shared when you request, direct, or consent to the disclosure.
Cookies and Analytics
This website may use essential, functional, analytics, and performance cookies or similar technologies.
These technologies may help:
• Operate and secure the website
• Remember website preferences
• Understand website traffic and visitor interactions
• Measure website performance
• Improve website functionality and user experience
Third-party tools, including Squarespace Analytics or Google Analytics, may collect information about how visitors interact with the website.
You may be able to manage non-essential cookies through the website’s cookie banner or your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Websites and Services
This website may contain links to or integrations with third-party websites and services.
We are not responsible for the content, availability, security, or privacy practices of third parties. You are encouraged to review the privacy policies and terms of any external service you use.
Email and Electronic Communications
Email, website forms, and other electronic communications are not guaranteed to be completely secure.
Please do not send sensitive clinical, medical, financial, or identifying information through standard email or general website forms.
Submitting information electronically is done at your discretion. Reasonable efforts are made to protect communications, but absolute security cannot be guaranteed.
Submitting a form or sending an email does not create a therapist-client or coach-client relationship.
Data Retention
We retain personal information only for as long as reasonably necessary to:
• Respond to inquiries
• Provide requested services
• Maintain appropriate business and transaction records
• Meet legal, tax, licensing, contractual, and professional obligations
• Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information, the service involved, and applicable requirements.
When information is no longer reasonably needed, it may be deleted, anonymized, or securely disposed of.
Therapy records are maintained separately in accordance with applicable clinical, legal, licensing, and professional requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, storage system, or security measure is completely secure. We cannot guarantee the absolute security of information transmitted through or stored in connection with the website.
Your Choices and Requests
You may contact us to:
• Ask what personal information you have submitted through the website
• Request correction of inaccurate contact information
• Request deletion of website inquiry information, subject to legal, professional, contractual, and recordkeeping requirements
• Withdraw from non-essential communications
• Ask questions about how your information is handled
Requests will be reviewed and addressed as required by applicable law.
Requests concerning therapy records may be subject to separate clinical privacy procedures and record-retention requirements.
Children’s Privacy
This website is intended for adults and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through this website. If we learn that such information has been collected, we will take reasonable steps to delete it unless retention is legally required.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acknowledgment of the updated policy.
Contact Information
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Julie Chahal, LPC, SEP
The Counseling Collective LLC
Julie Chahal LLC
Fort Worth, Texas